Discover Innovative AV Solutions
Transforming Your Audio-Visual Experience. NewGen AV is Western New York's premier audio video integrator installation team.
Video conferencing solutions for every space.
Get to Know Us
NewGen AV is a premier commercial audiovisual (AV) integration and installation company specializing in cutting-edge AV solutions for businesses of all sizes, we bring over two decades of combined expertise in designing, installing, and maintaining high-performance AV systems that enhance communication, collaboration, and engagement. NewGen AV Collaborates with leading brands in the industry our partnerships ensure access to the latest technology and innovative products, guaranteeing exceptional quality and performance.
Services
From design, installation, programming, support and service we offer support through the entire process. From control systems, to custom programming we can enhance your experience with technology by simplifying the user experience. Explore our range of audio visual solutions tailored to your needs. From video conferencing to video walls, we offer cutting-edge technology to enhance your communication and presentation experiences. Our wireless presentation systems and AV sound systems ensure seamless connectivity and superior audio quality.
Digital Scanning
Discover the future of property showcasing with our Matterport scanning services tailored for commercial businesses restaurants, event centers, and both commercial and residential real estate. We provide 3D virtual tours that enhance your visibility and engage potential clients like never before. Elevate your marketing and let your spaces shine with detailed, interactive presentations. Experience the convenience and innovation of Matterport scanning today!
Support
NewGen AV offers both on-site resources and remote technical support services. Service level agreements are available in several tiers, with various add-on “plus” options to tailor to your needs. Support options include:
24/7 Remote Support
Our Enhanced services give you an extra level of remote responsiveness and support with:
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Unlimited remote help desk support – available globally 24/7 every day
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Facilitation of manufacturer warranty repair or replacement programs
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Remote software and firmware updates for covered assets
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Unlimited onsite support M-F, 8:00 a.m.-5:00 p.m. local time
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24/7 unlimited global remote help desk support
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Facilitation of manufacturer warranty repair or replacement programs
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Remote software and firmware updates for covered assets
Custom Service Agreements
Elite service is a subscription service that provides 24/7 technical support for audio-visual and unified collaboration spaces that simplifies management, reduces cost of ownership, and delivers world-class support. It includes:
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24/7 support from certified technicians
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Support for over 700 manufacturer technologies
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Fixed price subscription regardless of technology deployed
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Automatic support for in-room technology changes
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Service portability to new rooms/room locations
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Flexible subscription options for remote or on-site support
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Room subscriptions of 25, 100, and 250 rooms are available
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1 and 3-year term options
Custom Programming
AV Control Systems & Programming offers centralized management and automation of audiovisual resources, optimizing user experience and system efficiency. Sustainability features such as occupancy sensors and automated shut-off mechanisms further enhance environmental stewardship. These systems also facilitate integration with lighting, shading, and other automation systems, enabling dynamic control of ambiance and energy usage. Whether in boardrooms, educational institutions, or hospitality venues, AV Control Systems & Programming streamline operations, enhance user convenience, and elevate overall audiovisual performance.
Cole
NewGen AV was able to solve our issue with our Distillery's audio system got all the speakers online and gave us outdoor sound really enhancing the vibe on the patio! Five Stars
Mike
NewGen AV was able to provide us with state of the art conferencing in various rooms in in our co-working space making the room rental process super easy for booking.
Frank
Newgen AV was able to simplify the way our insurance business interacts with technology including conferencing, phones and digital signage!